Hamed is a Ph.D. candidate at the School of Computer Science at University College Dublin (UCD). He has received his B.Sc. in software engineering technologies. His current research interest includes network QoE management in Software Defined Networking (SDN), Internet traffic measurement, QoE/QoS, content-aware networking, Machine learning in communication networks. Hamed has over 12 years of industrial experience and worked as a principal network engineer. He has been involved in many large scale networking projects. He is utilising his industrial background to combine his extensive research in an enterprise setting, with an academic base at UCD.